“Some Things May Need a Little Explaining …”

I hate to say it, but there are some things that get added on to the sales that just don’t seem to make sense. Some are due to Sears policies and some are the result of California laws, but they can look like sneaky tactics to boost your bill after you’ve already decided on your purchase.

Rest assured, we won’t try to pad your appliance purchase with a bunch of unneeded and unwanted extras. However, for various reasons, many items are required to be added, but aren’t included in the posted or advertised price.

In order to avoid last minute shock as the price goes up, I’ve provided here a listing and explanation of everything that might be a surprise, or at the very least confusing. I’ll try to update this as new “questionable items” come to my attention.

Price Signs

While there are a few exceptions, in general the prices shown on the appliances are the lowest price of all the variations available for that model. For instance, the price will usually show the price for the “white” model, even if the display model is in stainless steel. The price for the stainless steel model will be shown in smaller print. (Much too small, if you ask me.)

Similarly, if a refrigerator model is available in two sizes, say, 18.2 cu. ft. and 22.5 cu. ft., the price shown is likely to be for the 18.2 cu. ft. model, even though the display may be 22.5 cu. ft.

While this may seem misleading (and it can be), this is done in order that price comparisons between different models can be made more directly. Otherwise, for example, you might be trying to compare three refrigerators, where one display is white, one is stainless steel, and one is ultra-satin steel.

In this example, if the prices were posted for the cost of the displayed version, the stainless refrigerator might look like it the most expensive model  (the stainless price). If all prices displayed the cost for the white finish, the stainless refrigerator might actually turn out to be the lowest cost in the basic version. (Stainless steel usually adds $100-$200 to the cost.)

If you wish to compare items in a different color, we can easily select your model choices in just that color, then print a comparison for you.

On clothes dryers, the price shown is usually for an Electric Dryer.  The price of a Gas Dryer is generally $100 more.  Since we sell more gas dryers than electric, we try to put the gas price on the sign when possible. (The price of electricity is higher in the Big Bear area than in many other locations.)

Items NOT Included In The Price

As much as it seems to make sense for everything needed for your appliance to be included in the price, there are too many different usage combinations to make that practical. Here are the additional purchases required, or not, for the different appliances.

Washing Machines

In general, GE washers come with all the hoses and electrical connectors you’ll need.  Kenmore, Whirlpool, and Maytag no longer include the hoses, which will need to be purchased separately.

Washing Machines should not be installed in an un-heated area such as a garage. Washing Machines retain a small quantity of water in the pump which may freeze and crack or otherwise damage the pump. When these appliances are damaged in a freezing garage, the warranty is void due to “appliance abuse.”

Dryers

If you are connecting the dryer yourself, you have the choice of reusing your old connectors (if they are still in good shape), or buying new ones, either from us or elsewhere. Be sure to know whether you will require gas or electric versions of your dryer – gas versions are generally about $100  more than the electric version.

If you are having Sears deliver and connect your dryer, you must purchase a new connector kit (or have an unopened one purchased from Sears), or they won’t hook up your dryer. It’s a liability thing.

Dryers do not come with vent duct hoses, they may be purchased separately or as part of a connection kit. The full gas connection kit (with gas line and venting duct) is generally about $35.

In addition to the connector kit, gas dryers have a $19.99 connection fee.

Most of the dryers can be converted to be run on propane, if needed. The conversion kit will need to be ordered separately and will need to be installed by a qualified repairman. Sears is not allowed to connect dryers to the propane supply; contact your propane supplier for more details.

Microwave/Hood Combinations (MHC)

These may or may not come with the necessary electrical connectors. While it may seem like they should automatically come with the cord, then there would need to be different versions for “hard-wired” or “plug-in.” We don’t sell the electrical cords for these, but they are readily available at any local hardware store (Butcher’s Block, DIY Center, Geiger Supply), or they can be provided when an installation is purchased.

Many (not all) of the MHCs are “convertible” ventilation. That means that they can be ducted outside (with existing or new vent ducts), or filtered and recirculated. Some, such as the Galaxy model, are only available as recirculating. This is also the easiest to set-up and install. Check to see which you need and get either vented, recirculating or convertible. The convertible models come ready-to-go as “recirculating,” with instructions on how to switch them to “vented.”

Delivery will not install your MHC. For this you will need to purchase a separate installation, which is also scheduled separately (by the installer).

Dishwashers

Like the Microwave/Hood combos, these generally do not come with the connector cord. This is to allow for the choice of “hard-wired” or “plug-in.” If you are replacing a dishwasher, the cord may be re-used if it is in good condition.

Dishwashers generally come with the drain hose, but do not come with the fill hose and elbow connector. Most of the Whirlpool and Maytag dishwashers (and the Kenmores that are made by Whirlpool or Maytag) require a special connection kit.  This may be ordered with your dishwasher or picked up in the store.

Delivery will not install your dishwasher. Unless you are doing this yourself, this requires the separate purchase and scheduling of an installation setup.

Stoves/Ranges

Electric stoves will require a 220v electrical outlet. Gas stoves need to have a gas outlet with a working shutoff valve.

Sears delivery will connect your electric (freestanding) stove as long as you purchase a new 220v 3 or 4 prong connection cord.

For gas ranges (natural gas), Sears delivery will connect your stove if you purchase a new gas flex line. There is also a $19.99 connection fee for gas stoves.

Most of the gas ranges come with a propane conversion kit. However, Sears delivery will not install the conversion kit or connect the stove to the propane supply. Contact a local appliance repairman and/or your propane supplier for more details.

Freestanding stoves come with an “anti-tip” bracket (required for safety). Sears delivery will install this device at the time of delivery. This requires drilling into the floor or wall to mount the bracket.

One of the popular features available is the self-cleaning oven. This uses high heat to burn off the various spills and grime inside the oven, leaving a fine ash that can be wiped off with a damp cloth. While the self-cleaning cycle is on, the oven door locks to prevent injury and burns. Ovens with self-cleaning can be identified by the “braided metal rope” type insulation around the door.

Most ovens with the self-cleaning feature also have the broiler inside the oven compartment, making it easier to access. The compartment under the oven is then used for storage for pots and pans instead of broiling. These ovens don’t come with a broiler pan, this will need to be purchased separately.

Refrigerators

For refrigerators with top-mount freezers, the ice-maker (when available for the particular model) is not usually included on the price sign. This is generally about $50-70 extra for the ice maker. A few of the refrigerators are not available with an ice maker included, but will need an optional kit. This runs about $100.

Most bottom-freezer models have the ice-maker included, located in the bottom drawer. Some models have water dispensers on the door.

Most side-by-side refrigerators have the ice and water dispensers on the door. Models without the dispensers are available, but are more expensive (since they aren’t in as much demand).

Likewise, counter-depth refrigerators are available at a higher cost.

Be sure to measure carefully to be sure the refrigerator you order is going to fit the space available.

Sears delivery will connect the water line for the ice-maker and/or water dispenser, but only if the water connection is present at the location with a shut-off valve right there (not downstairs or in the basement).  Sears delivery will not install water connections to your home piping; you will need to get a plumber to do this is if you do not already have the connection.

Because of the freezing winter temperatures in the Big Bear area, refrigerators and washing machines should not be installed in an un-heated garage area.  When these appliances are damaged in a freezing garage, the warranty is void due to “appliance abuse.”

We do have an “all-refrigerator” model available that has a built in heater for garage use.  For other models, a garage kit may be available.

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That’s it for now. There are certainly more items to include, but, hey, I’m tired of writing right now. I’ll add more as I think of them, time permitting. In the meantime, remember that this is not complete or even necessarily completely accurate. If you have questions or find something I got wrong :oops: … post a comment below.